Return and exchange policy


At VANTGEE, we aim to provide a convenient and secure shopping experience that ensures your complete satisfaction.


retrieval

  • The customer has the right to request a return of the product within 3 days of the date of receipt.
  • The product must be unused and in its original condition with the original packaging.
  • The return fee of 30 riyals will be deducted from the refunded amount.
  • The refund will be processed within 1–3 business days after the product has been inspected and its condition confirmed.



substitution

  • The replacement cost is 50 riyals within 3 days of the date of receipt.
  • The product must be unused and in its original condition with all packaging.
  • The replacement will be shipped to the customer after the first product has been received and verified to meet the requirements.



Important notes

  • Products that have been used or whose original packaging is damaged cannot be returned or exchanged.
  • Customer support is always available for any questions or assistance.
  • [email protected]