الاسئلة الشائعة

How long does it take to process an order?

The expected delivery time for orders is from 2 to 5 working days.

What payment methods are available on the store?

Tabby, Tamara (installment service), Mada payment, Visa, Apple Pay, bank transfer, PayPal

How can I use the discount code?

The discount code is added after filling in the data and before choosing the payment method, please make sure to click on the (discount coupons) box and add the code.

How can I complete the order?

Add the products you wish to purchase to the cart

Then to complete the order

Go to the cart, review the order and enter the discount code if any.

1- Click on complete the request.

2- Write the customer’s address.

3- Choose the payment method and write the details related to the payment stage.

4- Click on complete payment.

The request will be confirmed.

How can I track my order?

To track your order, we send you SMS notifications with order status and order number to track your order from your mobile phone.

You can also follow the status of your order through the notification icon on the website.

For any problems tracking your order, please contact customer service via WhatsApp.